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Reply to a maintenance request

Acknowledge the request, set expectations, and get the details your vendor needs.

Last tested 2026-10-19 Its example inputs were run through Claude Haiku 5.5, and an AI judge (Jev) scored the reply 78/100 for following the rules and doing the task.

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Rule packs

Not legal advice, and no attorney relationship. This flags possible issues using a fixed list of patterns. It can miss problems and flag things that are fine. You're responsible for what you publish, so check your brokerage, company, and state rules. The pattern check runs in your browser. If you use the AI second opinion, your text is sent through our server to TypeSafe, which may log or retain it under its policies. With Pro, a log entry (time, first 280 characters, findings) is saved to your compliance log. Don't paste confidential or personal information you aren't allowed to share.

Example output

I wrote this by hand on 2026-10-19 from the made-up inputs below, to show what a good result looks like. Your results will vary, so read every draft before you use it.

Example inputs
  • The tenant's message: The kitchen sink is leaking under the cabinet, there's a puddle.
  • What you'll do and when: Plumber can come Thursday 9-12
  • Info you need from them: Photo of the leak, OK to enter if not home?
Hi Jen, thanks for letting me know. I've booked our plumber for Thursday between 9 and noon.

Until then, please put a bowl under the leak and keep the cabinet open so it can dry. Could you send me:
1. A photo of the leak
2. An OK for the plumber to enter if you're not home

If the leak gets worse or water spreads, turn off the valves under the sink and call me right away at [phone].

Thanks,
[Your name]

AI drafts can be wrong. Check every fact, name, and number before you send anything. Free: build prompts with no limit and 5 AI runs a day. A paid plan: 100 runs a day, 1,000 checks a day, batch runs for 50 contacts.

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