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Renewal or expansion email

Open the renewal or upsell conversation with what they've actually gotten from you.

Last tested 2026-10-19 Its example inputs were run through Claude Haiku 5.5, and an AI judge (Jev) scored the reply 86/100 for following the rules and doing the task.

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Example output

I wrote this by hand on 2026-10-19 from the made-up inputs below, to show what a good result looks like. Your results will vary, so read every draft before you use it.

Example inputs
  • Customer and current plan: Acme Freight, 40 trucks, renews Jan 1
  • Results they've seen (facts only): Planning time down from 3 to 1 hour per dispatcher per day (their estimate). Second terminal opening in March.
  • What you're proposing: Renew and add the 25 trucks at the new terminal
Subject: Renewal and the March terminal

Hi Lena,

Your renewal is coming up on January 1, so I wanted to reach out early.

You told me planning time dropped from about three hours to one hour per dispatcher each day. That's great to hear.

With the second terminal opening in March, I'd suggest renewing and adding its 25 trucks, so routes are ready on day one rather than built in spreadsheets again.

Could we take 20 minutes next week to look at the numbers?

[Your name]

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